What We Collect and Why We Keep It
When you open an account with 30c, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your wallet, whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, we log
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the transaction reference, the wallet number used, and the timestamp. We do not store your mobile banking PIN or full wallet credentials; those stay inside your payment app. We also collect device and session data — your IP address, browser type, and the pages you visit
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— to keep your account secure and to detect unusual activity. This data helps us confirm it is really you logging in, not someone else using your credentials. We retain account and transaction records for as long as your account is active and for a period
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after closure as required by applicable rules in your region. You can ask us to review, correct or delete your personal data at any time through our support channel. Whether a specific deletion request can be fulfilled depends on local legal requirements and the eligible regions
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we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.